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Problem
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Causes
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Solutions
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Preventive Measures
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Detergent cakes in dispenser cup.
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If using powder detergent, there may be dampness in the cup.
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Make sure cup is dry before adding powder detergent. Start dishwasher
immediately.
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Same as solution.
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If using gel detergent, the
detergent may be left in dispenser cup too long before using.
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Start dishwasher soon after adding gel detergent. Do not allow
detergent to dry out in dispenser cup.
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Same as solution.
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Faulty cover.
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Do not overfill. Cover should close tightly. Check cover for fit. It may
need to be repaired or replaced.
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Same as solution.
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Improper loading
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Do not place large items such as platters in front of cups.
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Same as solution.
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Old detergent.
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Use detergent within one to two months of purchase.
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To assure freshness, buy detergent as needed and no more than one or two
at a time. Store in a cool, dry place.
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